At TYR Sales Store, we understand that getting your high-performance swimwear and athletic gear quickly and reliably is essential to your training and competition goals. Based on our analysis of your needs as competitive swimmers, fitness enthusiasts, and families, we’ve designed a delivery process that is as efficient and dependable as our products. Here’s everything you need to know about how we deliver your orders.
Shipping Options
We offer two convenient shipping methods to suit your timeline and budget, ensuring you receive your gear whether you’re in Australia or across the globe (excluding Asia and some remote areas due to logistical constraints).
- Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx to get your order to you fast. Once your order is processed and shipped, delivery typically takes 10-15 business days. This option is perfect when you need your race suits, goggles, or activewear sooner rather than later.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical choice delivers your products within 15-25 business days after shipment. It’s ideal for those planning ahead for the season or stocking up on essentials like drag suits, ear plugs, or junior gear.
Order Processing Time
Before your order ships, our team carefully checks and packs each item to ensure it meets our high standards for quality and performance. Orders are processed within 1-2 business days from the time you place them. This quick turnaround reflects our commitment to helping you dive into action without delay.
Global Delivery Coverage
We ship worldwide to serve our global community of swimmers, with exceptions only for Asia and a few remote regions where delivery isn’t feasible. Wherever you are, you can count on us for competition-ready swimwear, from male and female race suits to gym activewear, all engineered for speed and comfort.
Tracking Your Order
Once your order is shipped, we’ll send you a confirmation email with tracking information. This allows you to monitor your delivery in real-time, so you know exactly when to expect your package. Our carriers, DHL, FedEx, and EMS, are renowned for their reliability, giving you peace of mind.
Returns and Delivery
If anything isn’t perfect with your delivery, remember that we offer a hassle-free return policy within 15 days of receiving your items. Just contact our customer service at [email protected], and we’ll guide you through the process. Your satisfaction is our priority, and we stand behind every product we deliver.
Pro Tip: For urgent needs like competition suits or last-minute training gear, opt for Standard Shipping to ensure you’re race-ready on time. Free Shipping is great for bulk orders or non-urgent items, helping you save while still getting top-tier equipment.
Thank you for choosing TYR Sales Store—where performance meets delivery excellence. Dive into our collection today and experience the confidence that comes with gear built for champions!